Refund & Cancellation Policy

1. 14-Day Money-Back Guarantee

We believe in simple, transparent pricing. At just $2 USD per month, our Pro Pass is built to be accessible to everyone. If you subscribe to Trazz.pro Pro and find that it doesn't meet your expectations, you are entitled to a full, no-questions-asked refund within 14 days of your initial purchase.

2. How to Request a Refund

To initiate a refund, choose either of the following options:

• Option A (Email): Send an email to billing@trazz.pro with your registered account email address. We process refund requests within 24 to 48 hours.
• Option B (Polar Customer Portal):Log in to your Trazz.pro dashboard, visit the Billing section, and click "Manage in Polar Portal" to view your order receipt and contact Polar support directly.

3. Subscription Cancellation Policy

You can cancel your subscription at any time with 1 click from the Billing page inside your account:

• No cancellation fees or penalties.
• Your Pro privileges (unlimited links, lifetime click history, advanced referrer detection) will remain active until the end of your current prepaid billing cycle.
• Once the period concludes, your account will automatically convert to the Free Plan without unexpected charges.
• You can reactivate your subscription anytime from the Polar portal.

4. Chargebacks and Disputes

If you experience any billing discrepancies, please reach out to us at billing@trazz.pro before initiating a bank chargeback. We are committed to solving any billing issue promptly and fairly.